VITA’s High Accuracy Rating and Recommendations for the IRS

The 2016 quality review results for Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) are in, and the accuracy rating is one of the highest ever. The weighted accuracy rating of 94.61 percent marks a .49 percent increase from the previous year, and even exceeds the FY2016 accuracy-rating goal. Despite these impressive results, and perhaps because of them, the Quality Assurance Working Group (QAWG) – a working group of the Taxpayer Opportunity Network (TON) – annually sends recommendations to IRS-SPEC that could help free tax prep programs do even better. This year, the recommendations include making the VITA scope more flexible, establishing effective communications with TaxSlayer, and including VITA partners in IRS future state plans. Click here to see an overview of the “2016 Formula Five Recommendations for the IRS” or download the full document here.